Terms & Conditions on day of packing

• Please keep your Cash/Jewellery/Valuables in your custody. Goods transfer through rope is at the sole discretion of the customer. Any concern during or after should be brought to the notice of Vendor immediately, MUMBAIMETRO PACKERS AND MOVERS would not be liable for any mishappening. 
• Please intimate whether the vehicle can enter the premises/lane, the distance of the vehicle to the lift/house gate, and the maximum time it can be retained inside the premises in advance to MUMBAIMETRO PACKERS AND MOVERS. 

• If the Distance from loading/Unloading point to the Lift is between 30-50 meters, Rs.1000 Extra will be charged.
• If the Distance from loading/Unloading point to the Lift is between 50-100 meters, Rs.1500 Extra will be charged.
• If the Distance from loading/Unloading point to the Lift is more than 100 meters, Extra Charges will be informed to you after consulting the Field Supervisor.
• If Extra Fresh Boxes are needed, Extra Box Charges are Rs.100 per Box.

• The packing materials are company property and will be taken back on the same day of unloading. If used boxes are to be retained, it will be charged at Rs.60 per carton box.
• The above quotes do not include any dismantling (Carpenter Work) and fittings of electrical, electronic appliances. Those charges would be extra if additional services, not mentioned in the email, are taken.
• The price of the quotation is subjected to various factors and hence a slot is booked in advance. The price of the quotation might change if the movement date/inventory/distance is changed after confirmation of payment. A revised quotation will be offered as per the change in price if necessary.
• Due to unforeseen circumstances if the movement is not executed, then the liability will be only to the token amount paid by the customer.
• Cancellation is not allowed within 24 hours of the scheduled movement slot.

• If the customer cancels the movement after the shifting team reaches the pickup location, additional expenses will be borne by the customer.
• Mathadi (Union Labour & related) charges have to be paid by the client and are not included in the quotation (Mumbai/Pune /Kerala and others if applicable).
• The consignments accepted for despatch through our lorries are carried entirely at the owners risk, customers are advised to insure the consignment.
• No claim can be made against the company for damage, short delivery or deterioration of goods etc. In circumstances where a customer wishes to file a claim, He/She may obtain a certificate of damages and shortages in the form prescribed by the company at the time of delivery.
• Full payment/ Part-Payment of balance amount is with the sole discretion of MUMBAIMETRO PACKERS AND MOVERS.
• AC assembling and dismantling charges are only service charges and materials have to be purchased separately which is not inclusive of the quote. Assembling does not include pipes, gas filling, extra wire, fittings associated, etc. These charges have to be borne by the customer.
• Due to unforeseen circumstances if the movement is not executed, then the liability will be only to the token amount paid by the customer.
• Cancellation is not allowed within 24 hours of the scheduled movement slot. You can reschedule your movement as per vacant slot.
• If the customer cancels the movement after the shifting team reaches the pickup location, additional expenses will be borne by the customer.
• In the case of car transportation, MUMBAIMETRO PACKERS AND MOVERS PVT LTD is not responsible for any accessories and goods like Goggles, Mobile charger, carton box kept inside the car. No such claims will be entertained. 
• For the two-wheeler movement, clients are requested not to hand over any accessories like helmet, jackets, etc. along with the two-wheeler, No such claims will be entertained.
• Requesting both parties to adhere and respect to the timelines of each other as it’s largely affected by traffic, vehicle availability, society rules.

PS:

• The token amount is fully refundable on shifting cancellation upto 1week before the movement.
• During weekend and month end there will be many customers shifting at a time, hence kindly bear with the supervisor, as we will try to get this streamlined. 

Insurance Evaluation

• Periodicity of Goods Purchased Value of Goods
• Less than 3 Months 100% of Purchased Cost
• 1 Year 80% of Purchased Cost
• 2 Year 60% of Purchased Cost
• 3 Year 40% of Purchased Cost
• 4 Year 20% of Purchased Cost
• 5 Year 0% of Purchased Cost

General Terms & Conditions

Last Updated on 1 Dec, 2024