Privacy Policy
Last Updated: October 2026At Mumbai Metro Packers and Movers ("we", "our", or "us"), we are committed to safeguarding the privacy and personal information of customers and website visitors who access our website at https://mumbaimetropackers.in. This Privacy Policy outlines what information we collect, how it is used to coordinate relocation services, and how we keep it secure.
1. Information We Collect
When you contact us by telephone, WhatsApp, or through the online shifting enquiry form, we collect the following information:
- Customer Contact Details: Name and mobile telephone number.
- Relocation Details: Origin (pickup) location, destination locality/city, preferred moving date, service type (household, office, vehicle), and itemized notes.
- Technical and Analytics Data: IP address, device type, browser information, and referral data captured automatically for fraud prevention and performance analysis.
2. How We Use Your Information
Your information is used solely for legitimate business activities related to your moving request:
- To provide an accurate shifting quotation based on your inventory and route.
- To arrange physical or virtual pre-move surveys where required.
- To coordinate packing crews, moving vehicles, and transit schedules.
- To answer customer inquiries via telephone or WhatsApp.
- To prevent fraudulent submissions and ensure system security.
3. Information Sharing & Third Parties
We never sell, rent, or trade your personal telephone number or details to third-party telemarketers or external advertisers. Information is only accessed by authorized personnel and moving coordinators involved in executing your shifting booking.
4. Analytics & Advertising Cookies
Our website may use measurement cookies through Google Ads conversion tracking and Google Analytics to monitor ad performance and campaign effectiveness. These tools record interactions such as button clicks and form submissions in an aggregate manner. You can manage or disable cookies via your browser settings.
5. Data Security
We implement industry-standard administrative, physical, and technical measures to protect submitted customer data against unauthorized access, loss, or alteration. All form submissions transmit over secure HTTPS encryption and are stored in access-controlled MySQL databases using parameterized queries.
6. Contact Us
If you have any questions regarding this Privacy Policy or wish to request the deletion or correction of your enquiry data, please contact us:
- Business Name: Mumbai Metro Packers and Movers
- Phone: +91 98925 09000
- Email: hellomumbaimetro@gmail.com
- Address: Shop No. 03 Chandalaya Chawl, Akurli Rd, opp. OTIS COMPANY, Damu Nagar, Kandivali East, Mumbai, Maharashtra 400101